Inspects a damaged vehicle and writes the appraisal an insurer pays against. It is the one Massachusetts license with a course requirement, the one licensed by a board rather than by the Division itself, and the one whose examination asks the candidate to appraise a real damaged car.

Works a property loss for the policyholder rather than for the insurer, on a written contract the Commissioner has approved. It is the only adjuster license Massachusetts issues, it is closed to anybody who has not sat the state paper, and it is the only license here that asks for two years of claims work before the examination rather than after it.