Contracts with insurers and self-insurers to investigate, negotiate or settle property, casualty and workers' compensation claims. Indiana is one of the few states that asks an adjuster for a real pre-licensing course, forty hours of it, and one of fewer still where two national sellers are on the register that approves them.

Advises an insured on a property claim for a fee, under a certificate of authority that makes the holder a Certified Public Adjuster. Indiana fences the work three ways, all of them since 2023: a public adjuster may not file the claim, may not touch a personal injury or automobile liability claim, and may not be the roofer on the same job. Kansas fences it a fourth way, confining its own public adjuster to commercial lines contracts.